Officials:
If your assignor cancels a game, you'll be asked to reconfirm the game. This ensures that your assignor knows that you received the message. Just login to assignr.com and click Accept next to the cancelled game.
Assignors:
How to Cancel an Individual Game.
To cancel an individual game:
Select the Games → All Games menu item and find the game that needs to be canceled.
Select Edit to the right of the game.
In the Status dropdown, change the status from Active to Canceled (with pay) or Canceled (no pay), depending on if the officials should still be paid.
How to Cancel Games in Bulk.
📖 To cancel multiple games at a time, use our Batch Update feature: How to Batch Edit, Delete & Publish Games via Batch Updates.
What Happens after a Game is Cancelled.
Once you have canceled the game, notifications will go out to all assigned officials. A canceled game will continue to show up in an official's schedule, but will always be prefaced with the word *** CANCELLED *** and will be colored in red in the Games list within their account.
If you cancel a game, the officials will be notified with an email and will be asked to re-confirm the game. This ensures your officials understand that the game has been canceled.
If you want the game to be removed from an official's schedule, you can:
Delete the game,
Un-publish the game, OR
Un-assign the officials from the game.
Officials will still be paid for the game if you select Canceled (with pay). To prevent an official from being paid for a canceled game, you can:
Set the game's status to Canceled (no pay),
Remove the official from the game, OR
Set the override fee to zero, which you can learn more about here: How to Set Up Game Fees.
Frequently Asked Questions — Cancelled Games.
1. What happens to assignor fees if we cancel a game with no pay?
A game with the status Canceled (no pay) may still have assignor fees tied to it, depending on how the assignor fee rules are set up.
If the game has a flat assignor fee, then the assignor fee will remain as is.
If a game has a percentage-based assignor fee, then the assignor fee will calculate against the $0 game fees, thus making the assignor fee $0, as well.
If you need to make adjustments to these calculations, you can manually enter an override fee for the assignor fees by selecting Edit to the right of a game, then updating the assignor fees at the bottom of the screen.
📖 You can learn more about how assignor fees work here: How to Set Up Assignor Fees.